National Glass Exchange Programs Benefits Fleets of All Kinds

Fleets in general are facing the same issues regardless if they are a rental agency, municipality or multi-vehicle fleet. First and foremost is budgeting. It is a lot easier to manage a fixed budget expense rather than hoping for good weather and clear sailing.

By using the GRC programs, the budget for glass replacement for the year is fixed. The other big issue is vehicle availability. All fleets are governed by state laws requiring a clear field of vision. But if that fleet negotiated a fixed price for glass replacement, chances are to meet that price, the replacement shop needed to cut costs to make that level of pricing available. Unfortunately these means either cutting corners on the replacement installation, or try to make it more cost effective by servicing more than one vehicle at that location. This leads to scheduling issues which may mean lost revenue for a rental agency or loss of the vehicles service until the replacement service can be done.

Rental Agencies

The majority of glass replacement services that rental agencies have contracted with were awarded the contract on price alone. Unfortunately for the rental agencies, replacements are typically done when the replacement shop has multiple jobs at the same location. This creates down time for the particular vehicle resulting in lost revenue. Take price out of the equation, and now any NGE affiliated shop will gladly service that agency. Quality also becomes a factor because no business wants an irritated customer due to a water or wind leak, normally resulting from a quickly installed piece of glass.

Commercial Fleets

When it comes to commercial fleets, they are all governed by state laws requiring a clear field of vision. This is an expense that all fleets are trying to control or at least manage. The same concern that rental agencies have of lost revenue and down time is applicable to fleets as well. The GRC plans accomplish this primarily due to fixed costs. Now the fleet manager does not have any additional budgeting issues as it pertains to glass replacement; the NGE GRC plans accommodate this. In addition, the same concern the rental agencies have with time constraints in scheduling the work is eliminated.

Municipalities & Government Agencies

Every municipality across the country is faced with eroding sales tax revenue due to the economy. Like fleets, it is much easier to budget a fixed cost rather than reoccurring replacement costs or the dreaded whims of the weather. Utilizing the GRC plans, a municipality can budget without fear of catastrophic weather occurrences. This also brings to light the “shop local” mantra that many municipalities are touting, but cannot really afford.

Bottom line is the marketing possibilities for the individual shops are only limited to their marketing skills and efforts resulting in increased market share. Any person, company, organization or conglomerate is a viable candidate to consider the GRC plans. The real issue is to make the shops aware that in order to gain market share, they are going to have to start marketing their service again without the reliance upon insurance work; and the job becomes easier because of the economy to scale with the GRC plans.

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